77adb Privacy Policy

Introduction

77adb ("we", "us", "our") is committed to protecting the privacy and personal data of all users of the 77adb platform ("Platform"). This Privacy Policy describes how we collect, use, store, share, and protect personal information that you provide to us or that we collect when you access or use the Platform. It applies to all 77adb users in Bangladesh and any jurisdiction from which the Platform is accessed.

By registering an account, depositing funds, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your data as described herein. If you do not agree with this policy, you must not use the Platform. We encourage you to review this policy periodically as it may be updated from time to time.

Privacy at a Glance

The following highlights summarise our key privacy commitments. For full details, please read each section in this policy carefully.

1. Information We Collect

We collect personal information that you provide directly to us, as well as information generated automatically when you use the Platform. The categories of information we may collect include the following.

• Identity DataFull name, date of birth, gender, and government-issued identification document number (where required for KYC verification).
• Contact DataBangladeshi mobile phone number, email address (if provided), and residential address (where required for verification purposes).
• Financial DataMobile wallet identifiers (bKash, Nagad, Rocket account numbers), transaction history, deposit and withdrawal amounts, and payment method details used on 77adb.
• Technical DataIP address, device type, device identifier, operating system, browser type and version, time zone, referring URL, and session duration.
• Usage DataPages visited, games played, bet amounts, game session durations, bonus usage, and interactions with Platform features.
• Communications DataRecords of support conversations, enquiries, complaints, and any correspondence between you and 77adb's support team, including timestamps.

2. How We Use Your Information

77adb uses your personal information only for the purposes described below. We do not use your data for purposes that are incompatible with the purpose for which it was originally collected without obtaining your separate consent.

• Account ManagementTo register and maintain your 77adb account, verify your identity (KYC), and manage your account preferences and security settings.
• Service DeliveryTo process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods; to credit bonuses; and to settle game outcomes correctly.
• Legal ComplianceTo comply with applicable anti-money laundering obligations, fraud prevention requirements, responsible gaming obligations, and any other legal or regulatory duty applicable to 77adb.
• Customer SupportTo respond to your queries, complaints, and support requests; to investigate reported issues; and to improve our customer service quality.
• Platform ImprovementTo analyse usage patterns, troubleshoot technical issues, measure the performance of features, and inform decisions about new products and game offerings on 77adb.
• Responsible GamingTo monitor player behaviour for signs of problem gambling, to enforce self-exclusion requests, and to fulfil our duty of care under our responsible gaming policy.

3. Legal Basis for Processing

We process your personal data only where we have a valid legal basis for doing so. The legal bases on which we rely are as follows.

• Contract PerformanceProcessing that is necessary to carry out the contract we have with you — for example, processing your deposit, crediting your account, or settling a bet.
• Legal ObligationProcessing that is required to comply with anti-money laundering laws, fraud prevention regulations, or other applicable legal obligations binding on 77adb.
• ConsentWhere we rely on your consent — for example, to send you promotional communications — you may withdraw that consent at any time by contacting [email protected]. Withdrawal of consent will not affect the lawfulness of any processing carried out before you withdrew consent.
• Legitimate InterestsWhere processing is necessary for our legitimate business interests — such as detecting and preventing fraud, improving Platform security, and improving user experience — provided these interests do not override your fundamental rights.

4. Sharing of Information

77adb does not sell your personal data. We may share your information only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment ProcessorsWe share financial data with payment service providers including bKash, Nagad, and Rocket solely to process your deposit and withdrawal transactions. These providers operate under their own privacy policies and are bound by data protection obligations.
• Game ProvidersGame providers such as Pragmatic Play, Evolution Gaming, and Spribe may receive your account identifier and session data to deliver their games on the 77adb Platform. They do not receive your full identity or financial details.
• Legal AuthoritiesWe may disclose your personal data to government agencies, law enforcement, or financial intelligence authorities where we are legally required to do so — for example, to comply with an anti-money laundering reporting obligation or a court order.
• Service ProvidersWe engage carefully selected third-party service providers for technical infrastructure, cloud hosting, and fraud detection. These providers act as data processors and are contractually bound to process your data only on 77adb's instructions and to maintain adequate security.

5. Cookies and Tracking Technologies

77adb uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and understand how the Platform is used. A cookie is a small text file placed on your device when you visit the Platform. We use the following categories of cookies.

• Essential CookiesStrictly necessary for the Platform to function — for example, maintaining your login session, remembering items in your game queue, and applying your security settings. These cannot be disabled.
• Analytics CookiesUsed to collect aggregated, anonymised information about how visitors use the Platform — such as pages most visited, average session duration, and common navigation paths. This data helps us improve the Platform.
• Preference CookiesUsed to remember your language setting, display preferences, and other customisations so that your experience is consistent across sessions.

You can control or delete cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of the Platform. We do not use cookies to serve targeted advertising or to track your activity across third-party websites.

6. Data Retention

77adb retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. The specific retention periods we apply are as follows: account data is retained for the duration of your account and for a minimum of 5 years after account closure; financial transaction records are retained for a minimum of 7 years to comply with anti-money laundering obligations; support communications are retained for 3 years; technical and usage logs are retained for up to 12 months.

At the end of the applicable retention period, your personal data will be securely deleted or anonymised so that it can no longer be associated with you. Where deletion is not immediately possible due to technical constraints, the data will be isolated and protected from further processing until deletion is completed.

7. Data Security

77adb takes the security of your personal data seriously. We implement industry-standard technical and organisational measures to protect your data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage of sensitive data at rest, strict access controls limiting data access to authorised personnel only, regular security audits and vulnerability assessments, and incident response procedures.

Despite our best efforts, no system is completely immune to security threats. In the event of a data breach that is likely to result in a high risk to your rights, 77adb will notify affected users without undue delay. If you become aware of any suspicious activity on your account, please contact us immediately at [email protected].

8. Your Rights

You have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact [email protected] with the subject line "Privacy Request" and a description of your request. We will respond within 30 days.

Please note that some rights are subject to limitations under applicable law — for example, we cannot delete financial transaction records that we are legally required to retain. We will always explain any limitation when responding to your request.

9. Third-Party Links and Services

The 77adb Platform may reference third-party services such as payment providers (bKash, Nagad, Rocket) and game providers (Pragmatic Play, Evolution Gaming, Spribe). These services operate independently and are governed by their own privacy policies. 77adb is not responsible for the data practices of any third party. When you interact with a payment provider or game provider's interface, you are subject to their terms and privacy policy in addition to ours.

10. Children's Privacy

77adb is strictly an adults-only platform for persons aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that we have collected data from a person under 21, we will delete that data immediately and close the associated account. If you believe a person under 21 has registered on 77adb, please notify us immediately at [email protected].

11. Changes to This Privacy Policy

77adb may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or business operations. The date of the most recent revision is displayed at the top of this page. Where a change is material, we will make reasonable efforts to notify registered users via their mobile number or by displaying a prominent notice on the Platform.

Your continued use of the Platform following any update to this policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically. If you do not agree with any update, you may close your account by contacting [email protected].

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 77adb handles your personal data, please reach out to our support team. We are committed to addressing all privacy-related enquiries promptly and transparently.